Privacy Policy

Last updated: November 15, 2025

This Privacy Policy explains how CRASS Infotech Private Limited ("Company", "we", "us", or "our"), the operator of Kruzty (https://kruzty.com), collects, uses, and protects your information when you use our platform across web, desktop, and mobile applications.

1. Data Controller

The data controller responsible for your personal data is CRASS Infotech Private Limited, incorporated in India. For privacy-related enquiries, contact us at support@kruzty.com.

2. Information We Collect

2.1 Account Information. When you register, we collect your username, email address, and password (stored as a one-way hash). You may optionally provide a full name, profile picture, and bio.

2.2 Content You Upload. Wallpapers and media you upload are stored on our servers and made available publicly on the platform by default.

2.3 Usage Data. We collect information about how you interact with Kruzty, including pages viewed, features used, wallpapers downloaded and applied, and app version. This is collected via Google Analytics 4 and Firebase Analytics (see Section 5). We use an anonymous internal identifier — never your email address — as the analytics user ID.

2.4 Device and Technical Data. We may collect your IP address, browser type, operating system, and device identifiers for security, analytics, and troubleshooting purposes.

2.5 Payment Data. We do not store payment card details. Payments are processed entirely by our third-party payment providers (see Section 5). We receive only a transaction confirmation and subscription status.

2.6 Support Communications. If you contact us for support, we receive and store the contents of those communications.

3. How We Use Your Information

To create and manage your account;
To provide, operate, and improve the Kruzty platform;
To process subscription payments and manage your Pro status;
To send transactional emails (account confirmation, password reset);
To analyse usage patterns and improve product features;
To detect, investigate, and prevent abuse, fraud, and security incidents;
To respond to legal requests, enforce our Terms of Service, and comply with applicable law.

We do not sell your personal data to third parties. We do not use your data for targeted advertising.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, our legal bases for processing your personal data are:

Contract performance: processing necessary to provide the service you signed up for;
Legitimate interests: analytics, security, and platform improvement;
Legal obligation: compliance with applicable laws;
Consent: where we have obtained your explicit consent (e.g., marketing communications).

5. Third-Party Services

Kruzty uses the following third-party services that may process your data under their own privacy policies:

Google Analytics 4 / Firebase Analytics — usage analytics across web, desktop, and mobile. Governed by Google's Privacy Policy.
RevenueCat — subscription management and payment processing for the Android app. Governed by RevenueCat's Privacy Policy.
Razorpay — payment processing for Indian users on web and desktop. Governed by Razorpay's Privacy Policy.
Dodo Payments — payment processing for international users on web and desktop. Governed by Dodo Payments' Privacy Policy.
Tawk.to — customer support chat. Governed by Tawk.to's Privacy Policy.
Amazon Web Services (AWS S3) — secure cloud storage for user-uploaded media files.

6. Cookies and Tracking

Kruzty uses cookies and similar technologies to maintain your session (login state), remember your preferences (theme, settings), and collect analytics data. Analytics cookies are set by Google Analytics. You may disable cookies in your browser settings; however, some platform features may not function correctly without them.

7. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where we are required by law to retain it for a longer period. Uploaded content is deleted upon account deletion unless it has been shared or embedded by other users.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: request a copy of the data we hold about you;
Correction: request correction of inaccurate data;
Deletion: request deletion of your account and associated data;
Portability: receive your data in a machine-readable format;
Objection: object to processing based on legitimate interests;
Withdrawal of consent: withdraw consent where processing is based on consent.

To exercise any of these rights, email us at support@kruzty.com. We will respond within 30 days.

9. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), hashed password storage, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but are committed to protecting your data.

10. Children's Privacy

Kruzty is not directed at children under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data, we will delete it promptly.

11. International Data Transfers

Your data may be processed in countries outside India, including the United States, where our infrastructure and some third-party providers are located. These transfers occur under appropriate safeguards including standard contractual clauses.

12. Grievance Officer (IT Act 2000 / IT Rules 2021)

In accordance with the Information Technology Act 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, the Grievance Officer for Kruzty is:

Grievance Officer
CRASS Infotech Private Limited
Email: support@kruzty.com
Response time: within 24 hours of receipt; resolution within 15 days.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the platform or by email. The "Last updated" date at the top of this page will always reflect the most recent version.

14. Contact

For any privacy-related questions, contact us at support@kruzty.com.